Dousland Burst Pipe Update
Last week, following the significant disruption to water services across South West Devon over the Easter Bank Holiday weekend, I wrote directly to the Chief Executive Officer of South West Water to share the serious concerns raised with me by many residents.
In my letter to the CEO I have raised the following issues:
📞 Poor communication with customers
🚨 Support for vulnerable people
💷 Compensation concerns
🔒 Future proofing
🛠️ Technical failures
I have included a copy of my letter below and I await the CEO’s detailed response. I will of course continue to keep you informed through the regular channels.